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Frequently asked questions

Frequently Asked Questions


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I received a Free Spins voucher, how do i claim it?
  • Once you login to the site, any Free Spins vouchers that you have been credited will be shown in the My Account section. Clicking on this link will launch your Free Spins vouchers.
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How do I cash out and get paid?
  • You can request a payout at any time from the banking section of the members area. Your payout request will be processed after 48 hours. You can also cancel a payout request at any time within 48 hours.
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Are my payment card details secure?
  • We use the SSL Protocol with 128 bit encryption to provide security and privacy between your computer and our servers.
  • This means that before any sensitive data is sent between you and our servers, the data is encrypted before it is transmitted.
  • This makes it impossible for people to crack this code and gain access to your confidential details.
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How do I get support?
  • Feel free to contact us with any questions or support issues.
  • We will endeavour to answer all queries within 72 hours.
  • We recommend that customers print out all transaction data, rules of the game, terms and conditions and payment methods and keep them in an easily accessible place.
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Your question remains un-answered?

REGISTER & DEPOSIT NOW
FOR 25 FREE SPINS!

Deposit £10 & get 25 Free Spins!

USE PROMO CODE: ARCADE

First-time depositors only (18+ UK exc NI). Min Deposit: £10. Max Offer: 25 Free Spins [on a game of our choice]. Free Spins Winnings will be capped at £2.50 and credited as bonus funds. 40x wagering applies to bonus funds. Games Bonus winnings are capped at £100 + original bonus amount. Games bonus funds may only be used on selected games only. Unused Free Spins expire after 7 days. Promo code: ARCADE. Odds of winning vary between players depending on gaming and deposit activity. We reserve the right to deny bonuses based on abusive bonus activity across sites operated by the Company. Deposit balance is available for withdrawal at any time (UK only). General withdrawal restrictions & Full T&Cs apply. Valid until further notice.

THE ULTIMATE GAMING EXPERIENCE

Funded player only (18+ UK Only - excluding players based in Northern Ireland). Min Deposit £10. Rewards from level 1 and above. Max Offer: 15 Daily Free Spins and £100 monthly cashback [credited as games bonus]. Free Spins are credited as bonus funds with 40x wagering. Free Spins are valid for 24 hours. We reserve the right to deny bonuses based on abusive bonus activity across sites operated by the Company. Deposit balance is available for withdrawal at any time. Odds of winning vary between players depending on gaming and deposit activity. General withdrawal restrictions & full T&Cs apply. Valid until further notice.

Funded player only (18+ UK Only - excluding players based in Northern Ireland). Min Deposit £10. Rewards from level 1 and above. Max Offer: 15 Daily Free Spins and £100 monthly cashback [credited as games bonus]. Free Spins are credited as bonus funds with 40x wagering. Free Spins are valid for 24 hours. We reserve the right to deny bonuses based on abusive bonus activity across sites operated by the Company. Deposit balance is available for withdrawal at any time. Odds of winning vary between players depending on gaming and deposit activity. General withdrawal restrictions & full T&Cs apply. Valid until further notice.

It only takes 2 minutes to register!

SLOTS

Play more than 300 of the best slot games instantly!

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Aussie Adventure
Aussie Adventure
Arcane Gems
Arcane Gems
Lucky Lassie
Lucky Lassie
Fruitiplier
Fruitiplier
Slingo Berserk
Slingo Berserk
Wolf Queen
Wolf Queen
Capital Gains
Capital Gains
Super 7s
Super 7s
Rise of Maya
Rise of Maya
Desperados Wild Megaways
Desperados Wild Megaways
Mega Cherry
Mega Cherry
9 Masks of Fire
9 Masks of Fire
Re-Trigger Happy
Re-Trigger Happy
Game Changer
Game Changer
Hot Stepper
Hot Stepper
Fortunium
Fortunium
Super Hot Fruits
Super Hot Fruits
Skulls UP!
Skulls UP!
Pharaoh Sun
Pharaoh Sun
Step Back 7's
Step Back 7's
Noche De Los Muertos
Noche De Los Muertos
The French Reelvolution
The French Reelvolution
Creature from the Black Lagoon
Creature from the Black Lagoon
Fun Size Fireworks
Fun Size Fireworks
It takes less than 2 minutes to join and get access to all of these fantastic games!

REWARDS & PROMOTIONS

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WELCOME BONUS

Join today and claim your £10 first deposit bonus and 10 free spins!

PLAY ANYWHERE

You can use desktop, mobie or tablet to win all the prizes!

LOYALTY REWARDS

When you join our Loyalty Programme, there are Daily Free Spins and Cashback on offer!

First-time depositors only (18+ UK exc NI). Min Deposit: £10. Max Offer: 25 Free Spins [on a game of our choice]. Free Spins Winnings will be capped at £2.50 and credited as bonus funds. 40x wagering applies to bonus funds. Games Bonus winnings are capped at £100 + original bonus amount. Games bonus funds may only be used on selected games only. Unused Free Spins expire after 7 days. Promo code: ARCADE. Odds of winning vary between players depending on gaming and deposit activity. We reserve the right to deny bonuses based on abusive bonus activity across sites operated by the Company. Deposit balance is available for withdrawal at any time (UK only). General withdrawal restrictions & Full T&Cs apply. Valid until further notice.

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TRY OUR RANDOM GAME SELECTOR!

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Rainbow Riches

Watch out for the Magical Fairy on this game!

STARBURST

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STAMPEDE

Enjoy the amazing graphics, multipliers and free spins in the African Savanna!

Welcome to Arcade Spins, the go-to slots site for the ultimate gaming experience...

Enjoy 500+ games, exclusive offers and an incredible loyalty programme. You can get your hands on Daily Free Spins, Monthly Cashback and more.

Signing up couldn't be easier... So what are you waiting for?!

You must opt-in to Email and SMS in order to have access to the Rewards & Promotions!